Cannot find object or property 0x80092004

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djpackham commented Apr 3, 2017

Description of Issue:

While running the certutil -verify -urlfetch mypiv_auth.cer command to verify the revocation status of my PIV auth certificate, certutil is throwing the error:

Cannot find object or property. 0x80092004 (-2146885628 CRYPT_E_NOT_FOUND)

  • Using the same certificate and running the same certutil command on a Windows 7 workstation works fine.
  • PIV login is working for Windows 10, so don’t think there is any big issue using Windows 10, but may need to update Playbook to specify Windows 10 may throw this error when running certutil command.

Details of Issue:

Cannot find object or property. 0x80092004 (-2146885628 CRYPT_E_NOT_FOUND)

CertUtil: -verify command FAILED: 0x80092004 (-2146885628 CRYPT_E_NOT_FOUND)
CertUtil: Cannot find object or property.

References (Docs, Links, Files):

  • Following guidance on https://piv.idmanagement.gov/networkconfig/ports/ for running certutil command

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mttcpr2 commented Apr 7, 2017

You have to enable CAPI2 diagnostic logging to see what is happening. Open the Event Viewer, Applications and Services Logs, Microsoft, Windows, CAPI2. Right click Operational and Enable Log. Stepping through the events and examining the details should reveal the problem.

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Сегодня столкнулся с ошибкой при подписании в СУФД.

Ошибка получения сертификата из хранилища: Объект или свойство не найдено. (0x80092004)

Первое что пробуем, заново ставим сертификат через Крипто Про на этого пользователя. Перезапускаем браузер, пробуем подписать.

В нашем случае проблема была вот в чем.

При беглом взгляде обнаружилось, что у клиента в СУФД подвязаны 2 сертификата. А при нажатии на кнопку подписи этого не видно.

Рядом с подписью есть стрелочка вниз. Нажимаем видим, что тут 8 строчек. А это значит что подвязаны 2 сертификата.

Он по умолчанию подтягивал первый сертификат.

На картинке где цифры 1 и 2 показано, что у пользователя 2 сертификата. Мы благополучно выбрали 5 строчку и подписали документ.

Не забываем, что при плановой смене ЭЦП или выпуске нового — сертификат должен быть подвязан к Логину пользователя в СУФД.

Этот можно уточнить в своем территориальном отделе (казначействе).

What if you are trying to install .NET Framework 4.7.2 and you get an install error stating “failed with 0x80092004 — Cannot find object or property”.

If its a Windows Server 2012 R2 box you should follow these steps. All credit goes to mwjvl on TechNet from this thread. After a lot of googling I found these steps and it worked for me. I’m re-writing them so they are easier to follow. I take no responsibility if any of these steps mess up your machine.

1. Open an elevated (admin) command prompt and run the below commands to create a folder named C:updatefix and a subfolder named C:updatefixexpanded

2. Go to the Microsoft Update Catalog website, search for KB4340558 and download the update files into the folder C:updatefix. You should be downloading the one that says Windows 8.1, Windows Server 2012 R2. As of Dec. 17th 2018 there are 3 files:
windows8.1-kb4338415-x64_cc34d1c48e0cc2a92f3c340ad9a0c927eb3ec2d1.msu
windows8.1-kb4338419-x64_4d257a38e38b6b8e3d9e4763dba2ae7506b2754d.msu
windows8.1-kb4338424-x64_e3d28f90c6b9dd7e80217b6fb0869e7b6dfe6738.msu

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3. In the C:updatefix folder you should see your .msu files. Open an admin command prompt and type the command below to extract their contents.

expand -f:* “C:updatefix*.msu” C:updatefixexpanded

4. Search (using windows explorer) for the .cab files in the folder C:updatefixexpanded and type the command below to install each one(using admin command prompt):

dism /online /add-package /packagepath:C:updatefixexpandedfilename.cab

(filename should be replaced with .cab file located in C:updatefixexpanded)

As of Dec. 17th 2018 these files are named:
Windows8.1-KB4338415-x64.cab
Windows8.1-KB4338419-x64.cab
Windows8.1-KB4338424-x64.cab
Ignore WSUSCAN.cab

Reboot when asked

5. When an error occurs (80092004) type (using admin command prompt) the command below to uninstall the package:

dism /online /remove-package /packagepath:C:updatefixexpandedfilename.cab

(filename should replaced with the one that failed)

6. Go back to step 4 and try to install the CAB again until you have installed all CAB files successfully.

7. When you have installed everything successfully you can delete the folder C:updatefix ( rmdir C:updatefix)

If the above solution keeps giving problems start again with step 1.

Continue with step 5 on all .cab files and repeat this until there are no more errors (I heard users who had to do this step 3 times for some .cab files).

After uninstalling the package in step 5, go back to the .cab file that gave the error and install it again (step 4)

After this, download and run the .NET Framework 4.7.2 installer and it should complete successfully. Restart when prompted.